As a result, customers almost everywhere in the world can access the SPINNER Group’s portfolio whenever they wish to get comprehensive information on product attributes and features. Registered customers can easily and transparently view prices and delivery times and directly place orders while flexibly specifying dates and destinations. They therefore receive ordered products even more quickly and efficiently, thanks to the SPINNER Group’s flexible logistics.
SPINNER focuses on flexibly serving its customers. Each of them is assigned a personal customer service representative, and they can take advantage of technical specialists working in sales and product management. In addition, they enjoy access to a digital information and sales channel.
“We’re committed to offering our customers a positive shopping experience and the same level of service and user-friendliness that they already enjoy as private users of online shops, smartphones and other services. They expect ordering to be just as convenient in a business context – naturally while meeting the demands of the B2B world,” explains Katharina König, the CEO of SPINNER GmbH. Building on 75 years of corporate history, the SPINNER Group is continuing to strengthen its competitiveness and ability to innovate.